Terms & Refund Policy

General Terms of Use

By accessing and using this website or purchasing our software, you agree to these Terms and our Privacy Policy. All content is provided for informational and purchasing purposes.

Digital Product Notice

This software is a digital product. No physical items will be shipped. All licenses, updates, and add-ons are delivered electronically via email.

License Agreement

Upon purchase, you are granted a non-exclusive, non-transferable license to use the ESP32 CAN Sniffer software on a single device.

You may not:

  • Use the software on multiple devices with one license
  • Share, distribute, or resell your license
  • Reverse engineer, decompile, or modify the software
  • Remove any copyright or proprietary notices

Each license is tied to one device. Additional devices require additional licenses.

Add-Ons & Additional Content

Optional add-ons (such as CAN dictionaries or firmware packages) may be offered separately.

  • Add-ons require an active Professional License
  • Delivered digitally via email
  • May vary depending on vehicle or use case

Intellectual Property

All software, code, design, and documentation are the intellectual property of the owner and protected by applicable copyright laws.

You retain ownership of your own data created using the software.

Warranty Disclaimer

THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.

We do not guarantee that the software will be error-free or uninterrupted. The software may contain bugs or limitations.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for:

  • Data loss
  • Financial loss
  • Vehicle damage
  • Any indirect or consequential damages

Total liability is limited to the amount paid for the license.

Prohibited Use

You agree not to use the software:

  • For illegal activities
  • To tamper with vehicle safety systems
  • Without proper authorization
  • In any way that may cause harm

Violation may result in license termination.

License Activation & Validation

Licenses are bound to your device using hardware identification.

The software may periodically validate licenses online. Offline use may be limited after a grace period.

We reserve the right to revoke licenses in cases of misuse or violation of these terms.

Software Updates & Support

Active license holders may receive updates and bug fixes.

Support is provided via email: esp32contact@gmail.com

We aim to respond within 2-3 business days.

Refund Policy

You may request a refund within 14 days if the software does not function as described.

We may request basic information (logs, screenshots) to assist troubleshooting before issuing a refund.

Delivery

License delivery is typically instant after payment. In rare cases, delivery may take up to 24 hours.

Installation Disclaimer

Any hardware installation related to this software should be performed by a qualified professional.

We are not responsible for damage caused by improper installation or misuse.

Governing Law

These Terms are governed by the laws of the Republic of Croatia.

Any disputes shall fall under the jurisdiction of Croatian courts.

EU consumers may use the Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

Privacy

Please refer to our Privacy Policy for details on data handling.

Contact

For any questions: esp32contact@gmail.com

Contracting entity / data controller:
IFIX ELEKTRONIKA, obrt za usluge
Ul. Matice hrvatske 28A
21 000 Split
Hrvatska (Croatia)

Last updated: 29 April 2026

By using this software or purchasing a license, you agree to these Terms.

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